foho
Accomodations Director
Forest Falls, California · Director
Sponsorship not specifiedDetected 20 days ago
Project ManagementForecastingPerformance ManagementControlsUnityLeadershipCommunicationCollaborationTime ManagementMentoring
About the role
- The Accommodations Director provides strategic, operational, and cultural leadership for the Accommodations Department.
- This role oversees all housekeeping, laundry, light maintenance, and pest control functions to ensure exceptional guest readiness and facility standards across Forest Home Mill Creek.
- Sets quality standards for housekeeping, laundry, light maintenance, and pest control.
Responsibilities
- Analyzes departmental performance and leverages metrics, KPIs, and data-driven insights to guide decisions and drive continuous improvement.
- Drives operational excellence and alignment with Forest Home's mission and guest expectations.
- Ensures systems and workflows support timely cabin turnovers, mid-week resets, cleanliness standards, linen/laundry cycles, and inventory management.
- Oversees inspections, CMMS tracking, audits, and quality-control systems to maintain professional and consistent operations.
- Builds and sustains a Christ-centered, healthy, and accountable department culture characterized by professionalism, teamwork, ownership, and high guest-service standards.
Requirements
- 5-7+ years of progressive experience in accommodations, hospitality, facilities, or related operational leadership.
- Strong supervisory and leadership experience with proven ability to develop and lead teams.
- Skilled in Microsoft applications with the ability to learn and utilize CMMS or similar operational systems.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent people service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures.
- The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Uphold and support the Mission, Vision and Core Values of Forest Home.
- Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
- Actively supports and participates in the staff spiritual life activities.
- Regular, timely attendance.
- Signed statement of faith.
- A self-starter.
- Able to accomplish assigned projects utilizing highly developed communication (written and verbal), project management, and time management and collaboration skills.
- Demonstrate the ability to perform high quality work.
- Maintain confidentiality with handling sensitive information.
Nice to have
- High school diploma or equivalent required
- Bachelor's degree preferred.
Benefits
- The Director sets the vision, drives operational excellence, manages resources, and builds a healthy and aligned team culture that supports Forest Home's mission and organizational goals.
- Leads the Accommodations Department with clear vision and strategic direction.
This listing is sourced directly from foho's careers page and normalized into a canonical job model.