Liberty Software
Administrative Assistant
Grapevine, TX
No sponsorshipDetected 20 hours ago
Project ManagementJiraAccountingExcelZendeskLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team.
- The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.
Responsibilities
- Track and manage departmental deadlines, priorities, and deliverables
- Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation
- Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams
- Support the leaders who help pharmacies nationwide!
- We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors.
Requirements
- 2-4 years of experience in administrative, operations, project coordination, or executive support roles
- Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and shared document systems
- Exceptional written and verbal communication skills
- Strong organizational abilities with meticulous attention to detail
- Ability to manage multiple priorities with minimal supervision in a fast‐paced environment
- High level of professionalism, judgment, and confidentiality
- Strong analytical and problem-solving skills
Nice to have
- Familiarity with project management tools (e.g. Zendesk, JIRA) preferred
Benefits
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Employer contributions to Health Savings Accounts (HSA )
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
Company info
- Act as the central point of contact between executives, internal teams, customers, and external partners
- Send welcome emails to new customers and ensure all onboarding steps are initiated promptly
- At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software.
Visa & Work Authorization
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)
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This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.