Liberty Software

Liberty Software

Administrative Assistant

Grapevine, TX

No sponsorshipDetected 20 hours ago
Project ManagementJiraAccountingExcelZendeskLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team.
  • The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.

Responsibilities

  • Track and manage departmental deadlines, priorities, and deliverables
  • Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation
  • Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams
  • Support the leaders who help pharmacies nationwide!
  • We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors.

Requirements

  • 2-4 years of experience in administrative, operations, project coordination, or executive support roles
  • Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and shared document systems
  • Exceptional written and verbal communication skills
  • Strong organizational abilities with meticulous attention to detail
  • Ability to manage multiple priorities with minimal supervision in a fast‐paced environment
  • High level of professionalism, judgment, and confidentiality
  • Strong analytical and problem-solving skills

Nice to have

  • Familiarity with project management tools (e.g. Zendesk, JIRA) preferred

Benefits

  • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
  • Family coverage available with Liberty contributing 50% of the premium
  • Employer contributions to Health Savings Accounts (HSA )
  • Generous paid time off and paid holidays
  • Tuition reimbursement and continuing education support
  • Adoption expense reimbursement
  • Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
  • Confidential counseling resources for mental health, financial planning, and more, via Optum EAP

Company info

  • Act as the central point of contact between executives, internal teams, customers, and external partners
  • Send welcome emails to new customers and ensure all onboarding steps are initiated promptly
  • At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software.

Visa & Work Authorization

  • Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

This listing is sourced directly from Liberty Software's careers page and normalized into a canonical job model.