Cadwell
Service Technician
Kennewick, WA
Sponsorship not specified$22k-$38kDetected 1 day ago
HRMedical DevicesTime ManagementMicrosoft Office
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15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Repairs are performed on Class I and II electronic medical devices, requiring careful handling, precise workmanship, and adherence to quality standards.
- Meeting established productivity and quality standards is an essential requirement of this position, including repair volume targets and warranty repair rate thresholds.
- Follow established technical and administrative policies and procedures, including pricing guidelines.
Responsibilities
- The Service Technician is responsible for the troubleshooting and repair of specific Cadwell products, with direction and support from the Service Department Lead.
- Troubleshoot and perform repair operations on specific Cadwell products, completing work accurately and in a timely manner.
- Maintain work area, tools, and equipment in a clean and orderly condition, adhering to prescribed safety procedures and regulations.
Requirements
- Knowledge, Skills, and Abilities
- Working knowledge of computer applications including MS Office, Google Workspace, query tools, and database systems.
- High school diploma or equivalent (required)
- Contact customers as needed during the repair process to gather additional information required to complete service orders accurately.
- Complete required documentation and paperwork accurately and on time.
- No prior experience required; relevant experience in electronics repair or a related field is a plus
- Extensive use of a computer will be required.
- Domestic and international travel may be required; must be able to obtain necessary travel documents.
- Work hours outside normal business hours may be required at times to meet business needs.
- Working knowledge of electronics fundamentals as applied to the repair of electronic medical devices, including resistors, capacitors, and other electronic components
- soldering
- component removal and replacement
- and schematics and other electronic documentation.
- Develops and maintains knowledge of Cadwell product lines and how they are used by clinicians, and effectively troubleshoots computer hardware and software issues.
- Develops and maintains a foundational understanding of Cadwell's Quality Management System (QMS), including product escalation processes and Engineering Change Orders (ECOs).
- Communicates clearly and professionally with co-workers, customers, and vendors in both written and verbal formats.
- Approaches work with attention to detail, an organized methodology, and effective time management and follow-through.
- Exhibits Cadwell's core values of integrity, initiative, accountability, commitment to excellence, and service to others.
- Education / Experience
Nice to have
- Technical certification in electronics or a related field (preferred)
- No prior experience required
- relevant experience in electronics repair or a related field is a plus
Compensation
- $22k-$38k
Visa & Work Authorization
- t of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic info
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This listing is sourced directly from Cadwell's careers page and normalized into a canonical job model.