Insperity

Insperity

Product Analyst, Digital Experience

Kingwood, TX

Sponsorship not specifiedDetected 26 days ago
HTMLAdobe Creative SuiteGraphic DesignSalesExcelVideo ProductionCommunicationCollaborationProblem SolvingMentoringMicrosoft Office

About the role

  • Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology.
  • With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
  • Behind our success is the unshakeable belief in the value of our people.

Responsibilities

  • Supports applicable Sales Communications technologies.
  • Develops training materials and trains end-users, content owners and other system users.
  • Defines report requirements, analyzes feature performance, submits recommendations based on findings and implements proactive changes.
  • Conducts meetings and strategy discussions with business and vendor teams to review requirements, collaborate, address open issues and questions and close gaps.
  • Drives toward on-time, quality deliverables in a complex and dynamic business environment while actively managing stakeholder expectations.
  • Documents all operational processes and procedures to optimize support of digital experience.
  • Conducts quality assurance audits of content on the knowledge sharing platform and implements improvements to increase employee engagement, productivity and organizational efficiency.
  • Identifies, develops and manages a variety of multimedia communication vehicles for distribution to sales.
  • Partners with the Product Manager to support development of product documentation, business processes and technology roadmaps that advance strategy, establish standards and enable scalable solutions across the digital communications ecosystem.
  • We celebrate work and life events, and we partner with our clients and communities to make great things happen.

Requirements

  • Bachelor's degree in business, marketing, communications or a related field, or equivalent experience.
  • 3-5 years of experience in digital communications, product support, analytics, instructional design or a related field.
  • Strong analytical and problem-solving skills, with the ability to translate data into clear, actionable insights and identify opportunities for improvement.
  • Proficiency in Microsoft Office, especially Excel and PowerPoint, with the ability to analyze data and present information effectively.
  • Strong written and verbal communication skills, including the ability to simplify complex concepts and create clear, effective content for different audiences.
  • Ability to balance independent work with collaboration in a fast-paced, team-oriented environment while building credibility with stakeholders at all levels.
  • Ability to manage multiple priorities, work effectively in ambiguity and adapt to evolving priorities while delivering high-quality work on time.
  • Strong attention to detail with a focus on quality, consistency and continuous improvement.
  • Curiosity, initiative, a growth mindset and openness to coaching, feedback and continuous development.
  • Knowledge of Sales Operations and experience supporting digital platforms, instructional design, multimedia content development or related communication tools is preferred.
  • At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Nice to have

  • Experience working with digital platforms, content management systems or communication tools preferred.
  • Experience with video production, graphic design or multimedia tools such as Adobe Creative Suite is preferred.
  • Basic knowledge of HTML coding is preferred.

Compensation

  • Provides support for key initiatives and events, including the annual InCompass Sales & Marketing conference, Fall Campaign kickoff and Inspire Salescast as needed.

Benefits

  • Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.

Company info

  • Insperity provides many ways to grow with the company.
  • We offer continuous learning programs, mentorship opportunities and ongoing training.
  • There's never been a better time to be part of Insperity, and our best work is still ahead.
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This listing is sourced directly from Insperity's careers page and normalized into a canonical job model.