Lever Education

Lever Education

Certification Program Manager

Toronto, Ontario

Sponsorship not specifiedDetected 1114 days ago
Project ManagementRecruitingCommunicationProblem SolvingOrganizational Skills

About the role

  • Join a scaling, tight-knit team that's working directly with innovative talent acquisition teams and thought leaders across various industries and geographies to make hiring a strategic advantage for their organizations.
  • Join our Customer Education team and play a pivotal role in shaping and managing our certification program.
  • We sincerely thank all applicants in advance for submitting their interest in this position.

Responsibilities

  • Collaborate with subject matter experts and stakeholders to identify key competencies and knowledge areas for certification, ensuring alignment with industry standards and best practices.
  • Design and develop certification exams, assessment criteria, and supporting materials, such as study guides and practice tests, to evaluate candidates' knowledge and skills.
  • Establish and maintain certification program policies, procedures, and guidelines, ensuring fairness, integrity, and consistency throughout the certification process.
  • Establish and maintain relationships with external certification bodies and industry associations to stay updated on industry trends and standards and ensure the program's alignment with industry requirements.
  • Manage the certification candidate experience, including registration, scheduling, exam administration, and result reporting, ensuring a smooth and seamless process for candidates.
  • As a Certification Program Manager, you will be responsible for developing and managing our certification program, ensuring its alignment with industry standards and best practices.

Requirements

  • Proven experience as a Certification Program Manager or similar role, managing certification programs and processes.
  • Familiarity with industry certification standards and best practices, and experience aligning certification programs with industry requirements.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions to improve the certification program.
  • Bachelor's degree in Instructional Design, Education, Business, or a related field.
  • Strong knowledge of program management principles, instructional design methodologies, and adult learning principles.
  • Experience in designing and developing certification exams, assessments, and supporting materials.
  • Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with external partners.
  • Proficiency in learning management systems and other relevant technologies for managing certification programs.
  • Join our Customer Education team and play a pivotal role in shaping and managing our certification program. Apply now to contribute to the success of our customers and establish our organization as a leader in industry certification. We sincerely thank all applicants in advance for submitting their interest in this position. We know your time is valuable and guarantee that you will receive a follow-up about your application regardless of the outcome.

Nice to have

  • Experience in the technology industry or working with software products is a plus.

Benefits

  • Develop and manage a comprehensive certification program for our customers, including defining certification levels, requirements, and learning pathways.
  • Collaborate with the Learning Experience Designers to create engaging and effective learning materials and resources that support the certification program.
  • We are seeking a highly organized and detail-oriented Certification Program Manager to join our Customer Education team.
  • Your expertise in program management, instructional design, and customer education will play a crucial role in driving the success of our certification initiatives.

Company info

  • Develop and implement a certification marketing strategy to promote the value of our certification program to customers, partners, and other stakeholders.
  • You'll serve as an advisor to our customers and take a consultative approach to ensure customers are set up for long-term success as high performing hiring organizations using the Lever product suite.

This listing is sourced directly from Lever Education's careers page and normalized into a canonical job model.