Cleveland Clinic

Cleveland Clinic

Patient Service Specialist - Cancer Institute

Florida Weston Hospital

Sponsorship not specifiedDetected 4 days ago
Customer Support

About the role

  • Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare.
  • As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions.
  • Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.

Responsibilities

  • Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
  • Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
  • Enter and maintain confidential patient information.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • We all have the power to help, heal and change lives - beginning with our own.

Requirements

  • High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree
  • Ability to lift and transport up to 25 pounds.
  • Follows standard precautions using personal protective equipment as required.

Nice to have

  • for the ideal future caregiver include:

Compensation

  • You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Benefits

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
  • Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
  • Knowledge of medical terminology

This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.