iDeals
Premium Solutions Manager - USA
New York, United States
Sponsorship not specified$75k-$90kDetected 22 hours ago
SalesM&ARecruitingHRISCustomer SupportCollaborationProblem SolvingOrganizational Skills
About the role
- Working hand-in-hand with our Key Accounts sales team across the US, you'll ensure every advisory and investment banking client experiences flawless execution - from onboarding through deal close.
Responsibilities
- Perform operations within the data room: user invitations, permissions setup, redaction, translation, migrations, exports, Q&A configuration, and so on directly or by coordinating the Professional Services team
- Coordinate with Sales, Product, Customer Support, Legal, Security, Professional Services, and Operational teams to resolve client-critical matters efficiently
- Share recurring issue patterns, workarounds, and best practices with Customer Support, Sales, and Product teams
- This is a unique opportunity to build a track record at the center of the world's most important M&A deals, inside a multinational, fast-evolving SaaS company.
- capable of untangling complex issues quickly, communicating solutions with absolute clarity, and building instant credibility with some of the world's most demanding business professionals.
- We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.
- Support of your passion as a speaker or writer
- By doing so, we create a team where talents feel at ease and work to the best of their abilities.
Requirements
- 2+ years of experience in a Solutions Manager, Account Manager, Technical Account Manager, Sales Engineer, or Customer Support role - ideally supporting high-stakes or deadline-driven B2B clients
- Build trusted operational relationships primarily with the deal execution team, while maintaining credibility with other stakeholders when required
Nice to have
- SaaS, financial, fintech, or information security industry background
- Genuine interest in financial markets, M&A, or the investment banking world
- Screening call with the Talent Acquisition Specialist (45 mins)
- Presentation and Role Play
- Competency-based interview with the Talent Acquisition Specialist (90 mins)
- Hiring Manager interview (60 mins)
- Home workplace budget
- Individual IT budget for extra equipment
Compensation
- The base compensation for this role will likely be between $75,000 to $90,000, with total compensation between $100,000 to $110,000.
Benefits
- Co-working expense coverage
- Investment in external learning and development activities
- Professional literature and subscriptions coverage
- 100% employer-paid health insurance for US employees with a 401(k) match program
- Mental health activities reimbursement
- 20 business days of annual leave
- Paid health-related time off
Company info
- Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand https://www.g2.com/categories/virtual-data-room?tab=highest_rated in the secure business collaboration market.
- Trusted by over 2,000,000 business users at 300,000 companies worldwide, our data room platform powers hundreds of billion-dollar M&A deals every day for the world's top investment banks, advisory firms, and corporate dealmakers.
- We are on the lookout for like-minded individuals who share our values.
- At Ideals, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.
Equal opportunity
- equal opportunity employer
- If you need assistance or an accommodation due to a disability, you may inform us in the 'Additional information' field when submitting your application.
Visa & Work Authorization
- rd to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical disability, medical condition, family care status, marital status, domestic pa
This listing is sourced directly from iDeals's careers page and normalized into a canonical job model.