Hiller Plumbing, Heating, Cooling & Electrical
Plumbing Service Apprentice
Dickson, TN
Sponsorship not specifiedDetected 54 days ago
AccountingCustomer SupportOrganizational Skills
About the role
- Hiller's 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services.
- With more than 34 years in business, Hiller's family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.
Responsibilities
- Create a care culture.
- Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
- Follow state laws and regulations and adhere to local building codes.
- Inform a technician, team lead, supervisor, or manager when the customer does not have water, hot water, or non-working waste line(s) before leaving the call.
- Inform technician, team lead, supervisor, or manager of any safety issues.
- Perform other duties as assigned.
- With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.
Requirements
- Must be highly organized with good attention to detail and follow through.
- Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
- Must be able to lift 50 pounds with ability to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices).
- Assist in the completion of all required documentation on services including checklist, collecting, and delivery to office administration.
Nice to have
- Two years' experience preferred but not required in installation, maintenance, troubleshooting, and correcting diverse plumbing service issues.
Skills
- Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals.
Benefits
- Assist in thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings and recommendations to the client in a written option sheet.
- Protect customer's home from damage while working and leave customer's home cleaner than when you arrived.
Company info
- Be America's Best home service company by providing care, growth and opportunity ensuring every team member is happy.
- WHY Join Hiller At Hiller, we are committed to investing in our employees to help them reach their full potential.
- Here are even more reasons to join the Happy Hiller Team! - Our Family Owned & Care Culture - OUR VALUES - Healthy Work/Life Balance - Established Career Paths - Advancement Opportunities - Year-round work - NO LAYOFFS - 401k Plan w/ Company Match - Employee Referral Program - Regular Performance Reviews - Paid Training in our state-of-the-art facility Benefits Medical, Dental & Vision insurance Long and Short-term disability Company paid $50,000 life insurance Company paid vacation Paid holidays Medical Flex Spending accounts - Family care Responsibilities: • Create a care culture. • Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction. • Assist in adjusting, repairing, and replacing sewage and sump pumps. • Assist in completing all plumbing service calls to applicable codes. • Assist in thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings and recommendations to the client in a written option sheet. • Assist in repair of drain, sewer, and water lines. • Assist in the completion of all required documentation on services including checklist, collecting, and delivery to office administration. • Assist with safely operating all types of drain cleaning and inspection equipment (i.e., 1/4, 3/8, and 5/8 drain cleaning machines, hydro jetting equipment, sewer and drain inspection cameras). • Follow state laws and regulations and adhere to local building codes. • Inform a technician, team lead, supervisor, or manager when the customer does not have water, hot water, or non-working waste line(s) before leaving the call. • Inform technician, team lead, supervisor, or manager of any safety issues. • Keep truck clean, stocked and accurately inventoried. • Protect customer's home from damage while working and leave customer's home cleaner than when you arrived. • Transport materials and tools to the job site and provide proper accounting of assigned tools. • Perform other duties as assigned.
- Position Requirements: • A High School diploma or general education degree (GED) required. • Two years' experience preferred but not required in installation, maintenance, troubleshooting, and correcting diverse plumbing service issues. • Graduate of Total Tech or other plumbing training school. • A valid driver's license and approved to drive by the Company's insurance carrier. • Must be highly organized with good attention to detail and follow through. • Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals. • Excellent customer service skills with desire to exceed customer expectations. • Team player working in a team environment.
- Our Mission Be America's Best home service company by providing care, growth and opportunity ensuring every team member is happy.
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