Pulley
Enterprise Account Manager
New York
Sponsorship not specified$20k-$40kDetected 1 day ago
Account ManagementForecastingCustomer SuccessCommunication
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15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- About Pulley Pulley helps the country's top architects, builders, and retailers speed up every project in their portfolio.
- With AI-powered permitting intelligence and expert guidance, we eliminate costly delays and bring predictability across the full lifecycle of commercial projects.
- Pulley gives project teams the clarity and predictability they need to move from planning to opening without delays.
Responsibilities
- Own customer relationships from onboarding through renewal.
- Drive renewals, expansion, and long-term account growth across your portfolio.
- Build relationships with stakeholders at every level, from day-to-day users to executive sponsors.
- Lead executive business reviews, strategic account planning, and customer success conversations.
- Partner closely with our customer-facing services team, Product, Engineering, and Sales to deliver exceptional customer outcomes.
- You naturally collaborate across functions and bring people together to deliver exceptional customer outcomes.
- We support rollout programs for brands like J.Crew, Solidcore, and Hibbett Sports, as well as major data center buildouts, EV charging networks, and other commercial projects.
Requirements
- 5+ years of experience in Enterprise Account Management, Customer Success, or another quota-carrying commercial role.
- Experience owning renewals, expansion, and revenue growth within existing customer accounts.
- Experience managing complex B2B accounts with multiple stakeholders, including executive-level relationships.
- Strong commercial instincts and a track record of consistently achieving quota.
Nice to have
- Experience in construction technology, property technology, or another operationally complex B2B SaaS business.
- Experience partnering closely with customer delivery, operations, or professional services teams.
Compensation
- $20k-$40k
Company info
- Founded in 2021, Pulley combines deep permitting expertise with purpose-built AI from people who have created products used by millions.
- As Pulley's second Enterprise Account Manager, you'll own a portfolio of approximately 20-40 enterprise and mid-market customers.
- This is a quota-carrying role responsible for driving renewals, expansion, and long-term customer success while partnering closely with our customer-facing services team to ensure customers get the most value from both our software and our permitting expertise.
- Today, permitting is the slowest, most uncertain part of building, spread across 19,000+ jurisdictions with different rules, timelines, and surprises.
- Our platform dramatically reduces approval timelines, improves forecasting accuracy, and removes thousands of hours of manual work from design and construction teams.
This listing is sourced directly from Pulley's careers page and normalized into a canonical job model.