eBay
Senior Manager, Software Development
Austin · Senior
Sponsorship not specified$157k-$255kDetected 21 days ago
PythonJavaReactSpringDistributed SystemsFull-Stack DevelopmentCloud PlatformsDockerKubernetesCI/CDGraphQLRESTKafkaAccessibilityStakeholder ManagementNegotiationCustomer SupportLeadershipCommunicationCollaboration
About the role
- We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
- These systems improve customer experience, operational efficiency, and agent productivity worldwide.
Responsibilities
- Lead the build, development, modernization, and continuous improvement of enterprise-scale customer support platforms and services.
- Drive transformation of legacy systems into modern web, cloud-native, API-driven, and AI-enabled architectures.
- Lead and mentor top-tier engineering groups across multiple initiatives and functional areas.
- Collaborate with global engineering, product, program management, infrastructure, security, operations, and commercial groups to align priorities and deliver strategic outcomes.
- Participate actively in architecture reviews, technical strategy discussions, and design decisions across multiple platforms and domains.
- Drive engineering guidelines across the software development lifecycle, code quality, observability, reliability, scalability, security, and outstanding operational performance.
- Drive prioritization and execution across multiple concurrent initiatives in a fast-paced environment.
- Strong experience designing and building scalable APIs, microservices, distributed systems, event-driven architectures, and modern frontend technologies such as React..
- Proven ability to mentor engineers, grow technical leaders, and build high-performing engineering organizations.
- At eBay, you'll help shape the future of large-scale customer support platforms that power experiences for millions of customers worldwide.
Requirements
- 12+ years of software engineering experience with significant experience leading engineering teams and large-scale platform initiatives.
- Strong hands-on technical expertise in modern full-stack application development.
- Deep knowledge of software architecture, system scalability, reliability, resiliency, observability, operational governance, and engineering excellence.
- Experience influencing architecture and technical strategy across teams or organizations.
- Experience working with globally distributed engineering and business teams across multiple time zones.
- Strong execution and delivery mindset with ability to balance strategic initiatives, operational priorities, and long-term platform investments.
Nice to have
- Experience modernizing legacy enterprise systems into scalable cloud-native architectures.
- Experience with AI-enabled systems, AI-assisted development workflows, intelligent automation, or GenAI-powered applications.
- Strong interest and experience driving adoption of AI development methods, AI productivity tools, and modern engineering automation practices.
- Experience leading initiatives focused on observability, production stability, platform reliability, operational governance, and service accuracy.
- Experience with technologies and platforms including Java, Spring Boot, React, Python, REST APIs, GraphQL, Microservices, Kafka, Docker, Kubernetes, CI/CD systems, cloud platforms, and infrastructure automation.
- Strong understanding of modern web application architectures and frontend/backend integration patterns.
- Experience driving engineering governance, platform standardization, operational maturity, and engineering productivity initiatives.
- Experience leading multi-quarter or multi-year transformation programs across multiple engineering teams.
Skills
- Can simplify complex technical and organizational problems into actionable solutions.
- Brings strong ownership, accountability, and operational rigor.
- Balances innovation with pragmatism and execution excellence.
- Thrives in environments involving modernization, transformation, and continuous improvement.
- Has curiosity, strong analytical depth, and a customer-focused mindset.
- Is passionate about building inclusive, high-performing engineering cultures.
- Can champion adoption of modern engineering practices, AI-enabled development approaches, and operational excellence across teams.
- This leader will help evolve long-standing enterprise platforms into scalable, cloud-native, connected, and intelligent systems.
Compensation
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
- $156,800 - $255,300
- The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
- If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
- The base pay range for this position is expected in the range below:
Benefits
- Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Company info
- Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies.
- So, being diverse and inclusive isn't just something we strive for - it is who we are and part of what we do every single day.
- We are committed to creating an environment where everyone feels welcomed, respected, supported, and empowered to do their best work.
Equal opportunity
- eBay is an equal opportunity employer.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
- We will make every effort to respond to your request for accommodation as soon as possible.
Visa & Work Authorization
- Remote roles are not eligible for U.S. visa sponsorship.
This listing is sourced directly from eBay's careers page and normalized into a canonical job model.