Side

Manager, Partner Success

San Francisco, California · Senior

Sponsorship not specified$135k-$160kDetected 63 days ago

Account ManagementLeadershipCommunicationProblem SolvingMentoring

About the role

Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate.
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible.
All qualified individuals are encouraged to apply!

Manage a team of Partner Success Managers to build productive relationships, define the strategic direction and enable partner business growth through.
Serve as the primary account owner and strategic partner for a portfolio of real estate partners.
Build trusted, long term relationships and develop strategic account plans aligned to partner goals and Side's objectives.
Support growth by identifying expansion opportunities through existing partner relationships, referrals, and market insight.
Act as a connector between partners, Sales, and internal teams to advance well aligned opportunities.
Coach partners through regular virtual and in person meetings focused on performance, operations, and execution.
Spend time in market visiting partners, attending key meetings, and building strong local relationships to deepen partnership and understand on the ground needs.
Represent Side at partner, community, and industry events to strengthen relationships and reinforce Side's presence in the market.
Proactively identify risks, coordinate cross functional support, and ensure strong retention and partner satisfaction.
Maintain accurate documentation and represent Side in partner and industry events.

4+ years of experience in strategic account management, operations, consulting, business management, or business ownership.
Residential real estate experience required, with strong understanding of brokerage operations.

Lead annual business planning and ongoing operational support to improve performance, efficiency, and platform adoption.

We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees.
At Side, we believe everyone should own their path.

This listing is sourced directly from Side's careers page and normalized into a canonical job model.