Mom's Meals
Intake Community Supports Representative
Ankeny, IA
Sponsorship not specifiedDetected 1 day ago
Outbound SalesExcelCustomer Support5G/LTECommunicationMicrosoft Office
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.
- Work hours are Monday-Friday 11:00am-8:00pm with the potential for overtime.
- EEO Mom's Meals complies with all applicable federal and state non-discrimination laws.
Responsibilities
- We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs.
- Document all conversations with client into client information database
Requirements
- High school degree or GED
- Previous experience with data entry
- Must have a wired internet connection using an ethernet port.
- Broadband internet wired to the home is required
- Must have a quiet workspace that is free from distraction
Benefits
- Assist callers who inquire about the Community Supports benefit, and submit a self-referral for those who meet the criteria to submit the referral.
- Notify clients of benefits ending soon within the 30 day time frame, and offering to assist with reauthorization when able, or explain next steps for those whose agency does not allow Mom's Meals to initiate the request
- Explain benefits including nutritional counseling requirements and possible timelines for clients awareness
Company info
- Company Overview Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999.
- We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
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This listing is sourced directly from Mom's Meals's careers page and normalized into a canonical job model.