HP Inc.

GT1 AMS CDM manager

All Cities, Vermont, United States of America · Full-time

Sponsorship not specified$105k-$162kDetected 14 days ago

Performance ManagementCompensationCustomer SupportLeadershipMentoring

About the role

This role is responsible for managing executive customer relationships, driving customer satisfaction and strategic growth, and leading tactical projects.
The role contributes to methodologies, shapes organizational direction with expertise, and escalates issues while ensuring compliance to policies.
The role is responsible for leading delivery of all high value and in-scope contracted services across all involved service delivery towers ensuring that performance goals and cost commitments are met.

Manages and fosters executive customer relationships for strategic accounts, serving as a trusted advisor and strong boardroom participant.
Drives customer satisfaction, and strategic growth plans, aligning resources for optimized talent and expertise.
Influences organizational direction with deep technical and business expertise, implements effective methodologies, and ensures knowledge management.
Identifies, initiates, and leads tactical projects to assist the function in accomplishing business goals.
Drives strategic partnerships and contributes to compelling business case development to demonstrate high value of the organization's delivery solutions.
Drives talent management, employee selection, succession planning, performance management, compensation management, employee development and coaching in career development, and operational management.
Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in ITIL/ITSM, business, customer support, or a related field.
Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.

Four-year or Graduate Degree in Computer Science, Information Technology, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).

HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Flexible spending account
Life insurance
Generous time off policies, including
4-12 weeks fully paid parental leave based on tenure
Additional flexible paid vacation and sick leave ( US benefits overview )
The compensation and benefits information is accurate as of the date of this posting.

Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
This information is provided voluntarily.

ty to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status,

This listing is sourced directly from HP Inc.'s careers page and normalized into a canonical job model.