Alcon Research

Alcon Research

Field Service Engineer- Long Island New York

Remote - New York · Contract

Sponsorship not specified$45k-$58kDetected 76 days ago
CRMMedical DevicesCommunicationGxP

Stay score

odds of building a lasting career here

39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 13 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 44%

Of 9 labor certifications old enough to have been used, 5 expired without the employer filing the next step. Median time from filing to decision: 478 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications
  • Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines
  • Escalate issues to relevant engineering teams

Responsibilities

  • Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues

Requirements

  • Associate's degree or equivalent years of directly related experience
  • The ability to fluently read, write, understand, and communicate in English
  • 2 years of Relevant Experience
  • If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Nice to have

  • Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments.
  • Accustomed to working with hospital operating room and surgery center protocols.
  • Working knowledge of ServiceMax / CRM tools.
  • Ability to lift 50 pounds - i.e., tools, replacement parts, etc.
  • Travel Requirements: Up to 30% out of territory and overnights as needed
  • Territory includes Long Island, NY into Queens, and surrounding areas as needed.
  • How to Thrive at Alcon:
  • Imagine your career like never before with focused growth and development opportunities

Compensation

  • Our compensation approach includes a combination of fixed and variable pay, with short‑term and long‑term incentive opportunities for eligible roles.
  • The salary range posted represents the anticipated hiring range for this role.
  • Actual compensation may vary based on factors such as experience, skills, location, and internal equity, and may fall outside the posted range.
  • Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals

Benefits

  • With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health.
  • Alcon's Total Rewards programs are designed to align incentives with business objectives, support our values, and deliver long‑term value.
  • Our benefits offerings are designed to support associates and their families across key life events, including programs that promote health and well‑being, provide financial security, and support retirement planning.

Company info

  • Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly.
  • Together, we make a difference in the lives of our patients and customers.
  • Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams
  • This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

Equal opportunity

  • Alcon is an Equal Opportunity Employer and participates in E-Verify.
  • Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.
  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the
Apply directly at Alcon Research →Create a free account for alerts like thisView Alcon Research immigration profile

This listing is sourced directly from Alcon Research's careers page and normalized into a canonical job model.