Nouria
Car Wash Operations Assistant Manager
W Springfield, MA
Sponsorship not specifiedDetected 4 days ago
ComplianceCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft Office
About the role
- Assistant Manager - Golden Nozzle Car Wash
Responsibilities
- Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedback
- Support efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experience
- Assist with executing sales initiatives and membership growth strategies to drive revenue and customer retention
- Support review of operational reports, KPIs, and performance metrics to improve site performance
- Partner with the Site Manager to execute site-specific goals and business initiatives
- Help resolve employee and customer concerns to maintain a positive, productive environment
- Lead shifts and oversee operations in the Site Manager's absence when needed
- Team Leadership Support & Collaboration
- Support the Team.
- Drive Daily Operations.
Requirements
- Ability to lift, carry, and hold up to 50 lbs.
- Ability to work outdoors in temperatures ranging from -10°F to 100°F
- Must be able to stand, walk, and move around vehicles for extended periods of time
Nice to have
- Supervisory or leadership experience preferred (car wash, automotive, retail, or service industry a plus)
- Strong organizational, communication, and multitasking skills
- Customer-first mindset with a commitment to delivering exceptional service
- Basic knowledge of car wash equipment, maintenance practices, and safety standards is a plus
- Proficiency with Microsoft Office and basic operational software systems
- High School Diploma or equivalent
- At least 18 years of age
- Ability to work up to 50 hours per week, with additional hours as business needs require
Equal opportunity
- Nouria Energy is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
This listing is sourced directly from Nouria's careers page and normalized into a canonical job model.