Navitas Business Consulting
Student and Academic Services Officer
Perth, WA, au · Full-time
Sponsorship not specifiedDetected 43 days ago
CRMCommunicationProblem Solving
About the role
- Company Description Navitas is a leading global education provider that has helped generations of learners transform their lives through education.
- Edith Cowan College (ECC) is an Australian tertiary education and English language provider and is accredited by the government under the Higher Education Act 2004 to provide a range of higher education courses.
- ECC is located on Edith Cowan University campuses and is a successful joint venture between ECU and Navitas.
Responsibilities
- Provide frontline student support at reception, responding to enquiries via phone, email, and in-person.
- Support student progression and completion processes, including results processing, appeals, awards, and graduation coordination.
- Assist with academic operations, including timetabling, examinations, moderation, and support to academic and student committees.
- Maintain accurate student records and support regulatory reporting requirements.
- Support orientation, graduation, and student experience activities to enhance engagement and transition to university.
- This role provides essential administrative and student-facing support.
- Our impact is far-reaching - we create lasting legacies for students and communities.
Requirements
- Strong interpersonal skills with the ability to relate well to students and colleagues.
- Problem-solving skills with the ability to resolve routine issues independently.
- Perform other duties as required to support the smooth operation of student and academic services.
Nice to have
- A tertiary qualification (degree or equivalent).
Benefits
- We offer a range of employee benefits, support to help you be your best to help us all thrive.
- Access to LinkedIn Learning for your development.
- Diversity Equity and Inclusion
- You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.
Company info
- We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team.
- We offer careers across our global operations.
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This listing is sourced directly from Navitas Business Consulting's careers page and normalized into a canonical job model.