Navitas Business Consulting
Student and Academic Services Officer
Perth, WA, au · Full-time
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About the role
- We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team.
- You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.
- This is an excellent opportunity for someone who thrives in a fast-paced, student-centred environment and is passionate about supporting students.
Responsibilities
- Provide frontline student support at reception, responding to enquiries via phone, email, and in-person.
- Support student progression and completion processes, including results processing, appeals, awards, and graduation coordination.
- Assist with academic operations, including timetabling, examinations, moderation, and support to academic and student committees.
- Maintain accurate student records and support regulatory reporting requirements.
- Support orientation, graduation, and student experience activities to enhance engagement and transition to university.
- Strong organisational skills with the ability to manage multiple tasks, meet deadlines, and balance competing priorities.
Requirements
- Strong interpersonal skills with the ability to relate well to students and colleagues.
- Problem-solving skills with the ability to resolve routine issues independently.
- A tertiary qualification (degree or equivalent).
- Perform other duties as required to support the smooth operation of student and academic services.
Benefits
- Diversity Equity and Inclusion
Company info
- Working in our University Partnerships Australasia division, you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices.
- So working at ECC means you'll become part of a dedicated community that extends beyond the classroom, encompassing a wide range of professions.
- Job Description We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team.
This listing is sourced directly from Navitas Business Consulting's careers page and normalized into a canonical job model.