Navitas Business Consulting

Navitas Business Consulting

Student and Academic Services Officer

Perth, WA, au · Full-time

Sponsorship not specifiedDetected 43 days ago
CRMCommunicationProblem Solving

About the role

  • Company Description Navitas is a leading global education provider that has helped generations of learners transform their lives through education.
  • Edith Cowan College (ECC) is an Australian tertiary education and English language provider and is accredited by the government under the Higher Education Act 2004 to provide a range of higher education courses.
  • ECC is located on Edith Cowan University campuses and is a successful joint venture between ECU and Navitas.

Responsibilities

  • Provide frontline student support at reception, responding to enquiries via phone, email, and in-person.
  • Support student progression and completion processes, including results processing, appeals, awards, and graduation coordination.
  • Assist with academic operations, including timetabling, examinations, moderation, and support to academic and student committees.
  • Maintain accurate student records and support regulatory reporting requirements.
  • Support orientation, graduation, and student experience activities to enhance engagement and transition to university.
  • This role provides essential administrative and student-facing support.
  • Our impact is far-reaching - we create lasting legacies for students and communities.

Requirements

  • Strong interpersonal skills with the ability to relate well to students and colleagues.
  • Problem-solving skills with the ability to resolve routine issues independently.
  • Perform other duties as required to support the smooth operation of student and academic services.

Nice to have

  • A tertiary qualification (degree or equivalent).

Benefits

  • We offer a range of employee benefits, support to help you be your best to help us all thrive.
  • Access to LinkedIn Learning for your development.
  • Diversity Equity and Inclusion
  • You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.

Company info

  • We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team.
  • We offer careers across our global operations.

This listing is sourced directly from Navitas Business Consulting's careers page and normalized into a canonical job model.