DXC Technology
Insurance Call Center Representative
USA - TN - NASHVILLE
Sponsorship not specifiedDetected 1 day ago
CRMCustomer SupportResearchCommunicationCollaborationProblem SolvingAdaptability
> stay_score
odds of building a lasting career here
36Risky
Cap-exempt (no lottery)0
Sponsors this role75
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer.
Responsibilities
- Accurately document customer interactions, transactions, and outcomes in internal systems.
- Navigate multiple systems efficiently to deliver complete and accurate responses.
- Support operational initiatives and identify opportunities for process improvement.
Requirements
- 2+ years of experience in customer service, call center, or high-volume client-facing roles.
- Strong verbal and written communication skills, with the ability to explain information clearly and professionally.
- Proven ability to handle challenging conversations and de-escalate concerns.
- Ability to multitask and efficiently navigate multiple systems.
Nice to have
- Experience in financial services, insurance, or related industries.
- Experience with CRM systems or call center technologies.
- Key Skills & Competencies
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and analytical skills
- Ability to work independently and collaboratively
- Adaptability and ability to learn new systems quickly
- Ability to remain calm and professional under pressure
Skills
- Our capabilities span business process outsourcing, insurance, analytics, applications, security, cloud, and modern workplace solutions.
Company info
- These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
Visa & Work Authorization
- sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
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This listing is sourced directly from DXC Technology's careers page and normalized into a canonical job model.