CoLab Software

Strategic Technical Program Manager

North America, Remote · Full-time

Sponsorship not specifiedDetected 17 hours ago

Agentic AIStatisticsAgileCustomer SuccessCadenceMechanical DesignLeadershipCommunicationOrganizational Skills

About the role

This role will report directly into the Director of Technical Program Management, with strong cross-functional partnership with Customer Success and Product to ensure a best-in-class customer experience.
While accountable for product delivery outcomes, the TPM will be core member of the customer account team and play a key role in driving trust, transparency, and long term success with CoLab.
You'll serve as the primary point person for contractual product deliverables, coordinating across Engineering, Product, and the Success team and overseeing the full delivery cycle from scoping to execution.

Every design review in CoLab builds a knowledge repository of design feedback, decisions, and lessons learned - which AI agents draw from to flag issues on future designs before they compound.
The more your team works in CoLab, the smarter it gets and the faster you arrive at the ideal design.
You'll lead program planning, manage delivery milestones, track execution, and surface risk early, navigating competing priorities and negotiating deliverables, timelines, and scope with senior stakeholders on both sides.
Own end-to-end internal coordination of customer product deliverables across Product, Engineering, and Success, surfacing blockers and risk early
Collaborate with Product Managers to ensure deliverables are fully scoped, resourced, and sequenced within the roadmap
Partner with CSMs to align internal delivery timelines with customer expectations, identifying risks and dependencies to proactively problem solve
Collect, synthesize, and communicate post-delivery feedback to drive improvement and inform future roadmap decisions

5+ years of experience in program management or customer-facing project/program roles in SaaS
Strong understanding of agile software development processes (e.g., sprint planning, backlog grooming, delivery rhythms)
Highly organized, proactive, and outcomes-driven-you know how to bring structure to chaos

Familiarity with B2B SaaS workflows, especially in the engineering or manufacturing tech space

This is a full-time, permanent position with an attractive compensation package that includes stock options.

This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP or 401K matching
Making it easy for leadership to see program health, risks, and resource alignment across teams

CoLab's Product team is looking for a Technical Program Manager (TPM) to lead the successful execution of complex R&D deliverables for our largest enterprise customers.
At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.
CoLab is the AI platform for driving stronger engineering decisions.
Establishing a regular cadence of crisp, status-oriented project updates that build confidence with customers

This listing is sourced directly from CoLab Software's careers page and normalized into a canonical job model.