Frgi
Assistant Manager - Pinecrest/Tamiami/Kendall
Miami, FL
Sponsorship not specifiedDetected 34 days ago
ExcelHRISLeadershipCommunicationMentoringAdaptabilityMicrosoft OfficeFood Safety
About the role
- including food safety, guest service, labor management, and team development.
- Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation.
- Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care.
Responsibilities
- Support a high-performing team culture through ongoing coaching, engagement, and accountability.
- Participate in hiring, onboarding, training, and developing both hourly team members and future leaders.
- Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA).
- Maintain facility cleanliness and equipment functionality; report any issues promptly.
- Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance.
- Perform other duties as assigned in alignment with company policies and procedures.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to sit, talk, or hear.
- The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms.
Skills
- High school diploma or GED required.
- ServSafe Certification required.
- Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.
- Strong verbal and written communication skills in English.
- Basic computer skills
- Excel knowledge preferred
- Education, Experience and Additional Skills:
Company info
- Computer, fax, calculator, copier, phone.
- Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards.
- We are an equal opportunity employer and value diversity at our company.
This listing is sourced directly from Frgi's careers page and normalized into a canonical job model.