Miltoncat

Technology Field Support Specialist - SITECH Northeast

Syracuse, NY, United States · Contract

Sponsorship not specified$16k-$54kDetected 3582 days ago

AndroidPower ElectronicsCommunication

About the role

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast.
Headquartered in Milford MA, the Milton CAT team has over 950 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York.
This job description is not intended to be all-inclusive.

Provide after-sale support and troubleshooting to ensure timely follow-up and resolution to customer issues.
Maintain a high standard of ethics, abiding by all company policies.
Performs related duties as assigned.
Perform duties with a sense of urgency, exceeding customer expectations.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and ability required.
Ability to change priorities and remain productive in a fast-paced work environment.
Ability to read technical manuals and prepare reports.
Ability to operate a variety of equipment.
Engineering knowledge of the Machine Control and Guidance operation is beneficial.
Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures.

Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries.
Train customers and employees in a classroom and or jobsite.
Knowledge of construction machinery and its applications by our customers.

This listing is sourced directly from Miltoncat's careers page and normalized into a canonical job model.