EPIC Brokers

Commercial Account Manager-Small Business

Remote US Based · Mid

Sponsorship not specified$39k-$44kDetected 23 hours ago

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About the role

Join our Small Business Account Management team.
This role focuses on providing high-quality account service to our small business clients!
Remote US-based only, Pacific Time Zone working hours

Maintains client files in appropriate systems. prepares billing and provides standard office/administrative support.
Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues.
Prepare proposals and provide other technical support in the sales process as needed.
Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities.
Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts.
It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records.
High school diploma or G.E.D. equivalent required.

401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
It takes both production and service to be EPIC!
EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We're in the top 10 of property/casualty agencies according to "Insurance Journal"
Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team.
We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.

This listing is sourced directly from EPIC Brokers's careers page and normalized into a canonical job model.