Optiv
Service Contracts Manager
Leawood, Kansas
Sponsorship not specifiedDetected 29 days ago
RESTSalesforceCRMForecastingHRISContract ManagementLeadershipCommunicationProblem SolvingCritical ThinkingTime ManagementWritingOrganizational SkillsMicrosoft Office
About the role
- Service Contracts Managers are responsible for creating, editing, and maintaining electronic Statements of Work (SOWs).
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Responsibilities
- Manages a large volume of SOWs and deadlines simultaneously
- May assist in the design of documentation templates
- Follows Optiv security policies, upholds professional standards, and performs all work in a manner respectful of others. Understands personal role in safeguarding corporate and client assets
- Builds an expertise in Optiv's professional services with commitment to developing and retaining knowledge and experience surrounding the professional services arena
- Performs other responsibilities as needed
- Provides on-time delivery and accuracy of SOW documents
- Navigates and builds relationships with immediate team and peers
Requirements
- Bachelor's Degree in Technical Communication, Journalism, English, or related area
- Minimum 2 years' experience in SOW (statement of work)/contract management or related position/experience
- Ability to effectively communicate ideas and processes in a professional manner to external and internal clients
- Demonstrated ability to work within a team environment
- Ability to work independently, quickly, and thoroughly to prioritize and complete multiple projects with tight deadlines simultaneously
- Ability to work overtime and irregular hours when needed
- Ability to learn and apply new technical skills and concepts quickly
- Intermediate to advanced level proficiency in Microsoft Office suite
- Strong organizational skills to coordinate with national clients and meet time sensitive deadline required
Nice to have
- 2 or more years' professional writing experience required.
- Technical writing experience strongly preferred
- Working knowledge of contractual requirements, negotiations, process, and risk preferred (non-3P)
- Experience in IT professional services preferred
- Experience with Salesforce and Box preferred, or other CRM and document management programs
Company info
- Serves as a resource for customers, sales teams, and SOW Management's leadership by operating in knowledgeable, responsive, and organized methods
This listing is sourced directly from Optiv's careers page and normalized into a canonical job model.