SimonMed Imaging
Patient services specialist
911 E Oak St, Kissimmee, FL 34744 · Contract
Sponsorship not specifiedDetected 27 days ago
Patient CareCommunicationProblem SolvingAdaptability
About the role
- Be the first point of care-guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
- At SimonMed Imaging, the patient experience starts long before an exam takes place.
- Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers.
Responsibilities
- You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.
- You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.
- You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.
- Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.
Requirements
- You're a Strong Fit if You Have
- A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs.
- Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.
- Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.
- Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.
- Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.
- What You'll Gain
- Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit.
- A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.
- Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization.
- Benefits
Benefits
- Medical, dental, and vision insurance
- You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.
Apply directly at SimonMed Imaging →Create a free account for alerts like thisView SimonMed Imaging immigration profile
This listing is sourced directly from SimonMed Imaging's careers page and normalized into a canonical job model.