Avathon
IT Support Specialist
Pleasanton, California, United States · Senior · Contract
Sponsorship not specified$70k-$110kDetected 7 days ago
NLPComputer VisionSupply ChainLogisticsInventory ManagementPerformance ManagementOnboardingFirewallCommunicationCollaborationProblem Solving
About the role
- The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities.
Responsibilities
- Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
- Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
- Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
- Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
- Evolving culture with the opportunity to drive new ideas and technology
- Cutting-Edge AI Innovation -- Join a team at the forefront of AI, developing groundbreaking solutions that shape the future.
- Meaningful Impact -- Work on AI-driven projects that drive real change across industries and improve lives.
Requirements
- Experience installing and supporting PCs & Macs, software, and conference room equipment.
Compensation
- The base salary range for this role is between $70,000 to $110,000 annually.
- Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Benefits
- With capabilities spanning digital twins, normal behavior modeling, natural language processing, and computer vision, Avathon delivers real-time predictive intelligence and agentic decision-making at industrial scale.
- Shadow senior team members to continue learning technologies and common tasks.
- Stock Option Grants
- Generous Time Off Programs
- Medical Coverage, and Parental Leave Plans
- Contract and temporary roles are not eligible for the above benefits.
Company info
- Who We Are & Why Join Us
Equal opportunity
- Avathon is an Equal Opportunity Employer.
- If you need a reasonable accommodation, please contact us to discuss how we can assist you.
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This listing is sourced directly from Avathon's careers page and normalized into a canonical job model.