Texas Sports Academy Main
Customer Support Rep
United States · Full-time
Sponsorship not specifiedDetected 60 days ago
Customer SupportProblem SolvingPlain Language
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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Lottery odds assume a STEM candidate.
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About the role
- You'll meet families over Google Meet, walk them through technical issues, and answer questions about our program and campuses.
- You'll talk with current parents who need a hand, and with prospective parents who want to learn more before they enroll.
- We need people who are clear, patient, and good with technology.
Responsibilities
- Support Prospective Families: Answer questions from parents who are considering the program, including questions about how it works and what our campuses offer.
- We care more about how well you can help a frustrated parent than where you went to school or how many support jobs you've held.
- Support Prospective Families:
Requirements
- U.S. work authorization required.
- When something breaks, you can figure it out and explain the fix to someone who isn't technical.
- A Solid Internet Connection: You have reliable, high-speed internet that can handle video calls without dropping or lagging.
Nice to have
- Not required, but a real plus given the families we serve.
Benefits
- Full Time | $20/hour We're hiring Customer Support Representatives to help parents get the most out of our learning platform.
- We provide round-the-clock support, so coverage depends on people being there when they say they will.
Visa & Work Authorization
- work authorization required
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This listing is sourced directly from Texas Sports Academy Main's careers page and normalized into a canonical job model.