CompuGroup Medical

CompuGroup Medical

Software Support Specialist I

Austin | 13640 Briarwick Dr Suite 110

Sponsorship not specifiedDetected 28 days ago
SQLCRMCustomer SupportEHR/EMRResearch

About the role

  • Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
  • Analyzes and troubleshoots customer issues using approved tools and SQL scripts, provides recommendations, and resolves requests related to our software products.
  • Your Qualification: Minimum of one year's customer service experience.

Responsibilities

  • Ability to independently perform research using resources such as the internet and procedure manuals.

Requirements

  • Must be available between the hours of 7AM - 7PM Central Time Monday through Friday. (Employees will be assigned an 8-hour

Compensation

  • Please make sure to include your salary expectations as well as your earliest possible hire date.

Benefits

  • Medical, Dental and Vision as well as 401k with employer matching.
  • Personal Time Off to promote work life balance.
  • Create the future of e-health together with us by becoming a Software Support Specialist I At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare.
  • Familiarity with Electronic Health Record (EHR) systems is a plus.
  • At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
  • We create the future of e-health.
  • Modern workplaces, flexible working hours, hybrid work options and much more.

Company info

  • We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • Purpose: Become a part of a significant initiative.

Equal opportunity

  • Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • Security: We offer a secure workplace in a crisis-proof market.
  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching.

This listing is sourced directly from CompuGroup Medical's careers page and normalized into a canonical job model.