Chatham University
Senior Director of Advancement Services
Pittsburgh, PA · Director
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About the role
- Chatham University welcomes your interest in employment opportunities and encourages you to review open positions.
- Please note that Chatham does not accept unsolicited applications.
- Data Management and Gift Processing: - Oversee database management, including data entry standards, record maintenance, reporting, and data hygiene. - Ensure the accuracy and integrity of donor, alumni, and prospect information.
Responsibilities
- Lead the day-to-day advancement services operations, ensuring effective systems, workflows, and processes that support Advancement unit goals.
- Help create, refine, and execute strategic plans and objectives for the department.
- Develop and implement best practices related to data integrity, gift processing, stewardship, donor communications, prospect research and management, and reporting.
- Oversee all gift processing activities, including gift entry, acknowledgements, reconciliation, and reporting in close coordination with business office partners.
- Establish and maintain policies and procedures that ensure timely, accurate, and confidential handling of donor information and contributions.
- Produce regular reports, dashboards, and analytics to support fundraising strategy, campaign tracking, and leadership decision making.
- Develop systems to ensure timely and meaningful engagement with donors. Support donor recognition programs and stewardship initiatives.
- Help develop and coordinate donor and alumni communications, campaign materials, and impact messaging.
- Ensure communications align with institutional priorities and support engagement and fundraising objectives.
- Support professional development and continuous improvement.
Requirements
- Bachelor's degree required.
- Minimum of five years of progressively responsible experience in advancement services, development operations, donor relations, prospect research, or related advancement functions.
- Experience supervising staff and managing projects across multiple functions.
- Experience with advancement CRM systems and reporting tools.
- Demonstrated experience overseeing gift processing, data management, reporting, stewardship, and advancement operations.
- Strong analytical, organizational, and problem solving skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage confidential information with discretion and professionalism.
- Strategic yet highly execution oriented.
- Collaborative and service-minded
- Comfortable balancing operational detail with broader institutional goals.
- Interested in helping strengthen and modernize advancement infrastructure in a growing and mission-driven environment.
Nice to have
- Experience with prospect research, portfolio management, and donor analytics preferred.
- Preferred Characteristics:
Compensation
- $95,000 annually. 40-hour work week.
- Exact compensation based on candidate skills and experience.
Benefits
- Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity.
This listing is sourced directly from Chatham University's careers page and normalized into a canonical job model.