MRI

User Experience Lead

Cleveland, Ohio Office

Sponsorship not specifiedDetected 26 days ago

UX ResearchWireframingDesign SystemsAccessibilityCadenceResearchLeadershipCommunicationMentoring

About the role

AI is used to accelerate evidence capture, synthesis, ideation, and delivery-while maintaining responsible, transparent, and user-trustworthy outcomes.
Enforce quality - Define and enforce guardrails for AI use within the team - what requires human review, what can be AI-accelerated, and what should not be AI-assisted.
Hold the quality gate on AI-assisted work that ships.

Drive throughput: break down work, assign/coordinate across designers, and manage delivery dependencies.
Provide final design review and quality gate across the initiative
Mentor heavily: coaching, critique leadership, skill development and confidence building.
Lead adoption of AI-enabled workflows for the initiative while enforcing quality guardrails.
Lead adoption of AI-enabled workflows across the initiative. Identify high-value opportunities to accelerate delivery through AI while maintaining the quality and coherence of the user experience.
Provide final design review and quality gate across the initiative; ensure consistency and accessibility.
Develop capability
Coach and develop team AI fluency. Ensure designers have the skills and judgment to use AI tools responsibly and effectively - not just efficiently.
Maintain accountability for AI-assisted work across the initiative. Ensure outputs are traceable, validated, and meet quality, accessibility, and user trust standards before shipping
final UX quality gate for initiative; owns delivery trade-offs with product/engineering partners.

Strong mentorship track record
Identify high-value opportunities to accelerate delivery through AI while maintaining the quality and coherence of the user experience.

History of improving team delivery practices - review cadence, critique quality, handoff consistency.
Experience with resource planning or capacity management for a design function.
Success Measures
Teams move faster due to clear direction, strong reviews, and effective work coordination.
We're obsessed with making this the best job you've ever had!
Invest in our competitive 401k plan and help set you up for your future
We understand family is important and being able to spend quality time with your family is a wonderful experience.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

Define, ensure alignment, and communicate a shared UX vision across the initiative or product family, bringing together multiple workstreams into a cohesive experience direction.

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
Fulfilling that mission is only possible because of one thing: exceptional people.
People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated.
And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong.
Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day.
Because that's what industry leaders do.
Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees.
Are you up to the challenge?

This listing is sourced directly from MRI's careers page and normalized into a canonical job model.