Zinier
Solution Architect, US
Boston, MA
Sponsorship not specifiedDetected 97 days ago
JavaScriptProduct ManagementProduct StrategyProject ManagementJiraConfluenceCommunicationProblem Solving
About the role
- As entrepreneurs, have we considered solving their problems and making them more productive?
- With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
- Evaluate, configure, and customize product features while ensuring integration and implementation best practices.
Responsibilities
- Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.
- Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.
- Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions.
- Define and maintain technical implementation documentation (e.g., Low-Level Designs).
- Troubleshoot technical issues, propose solutions, and provide post-implementation support.
- Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions.
- We're looking for people who thrive in agile, collaborative, global teams and who enjoy working with best-in-class technology to deliver meaningful impact.
- Where you're located Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
Requirements
- If you're a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we'd love to meet you.
- You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments.
- Proven experience in Field Service Management (required).
Nice to have
- Background in high-growth startups with evolving product roadmaps (preferred).
Benefits
- These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity.
Company info
- 80% of the workers across the globe are Deskless.
- Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them.
- We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.
- Who we are 80% of the workers across the globe are Deskless.
- What we're looking for If you're a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we'd love to meet you.
This listing is sourced directly from Zinier's careers page and normalized into a canonical job model.