Choicehotels

Choicehotels

Director of Security

Chicago IL - Radisson Blu Aqua Chicago · Director

Sponsorship not specifiedDetected 30 days ago
ExpressMentoringPublic SpeakingMicrosoft OfficeOSHA

About the role

  • Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world.
  • A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories.
  • The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.

Responsibilities

  • Creates guest satisfaction and exceeds expectations by providing the service expectations and standards:
  • Manage Lost & Found to include routine inventory, training and holding the staff accountable to current SOP, and maintaining adequate level of supplies.
  • routine inspections, training the staff to perform basic programming functions, daily car counts, and running revenue reports for senior management.
  • Parking ramp management to include; routine inspections, training the staff to perform basic programming functions, daily car counts, and running revenue reports for senior management.
  • Maintains hotel key management procedures and ensures that all keys are accountable and only authorized persons have access to keys.
  • Uphold Security patrol productivity by training and coaching the officers to maintain a strong presence for the guests.
  • Manage the Shipping & Receiving to include routine package audits, training and holding the staff accountable to current SOP, and maintaining adequate level of supplies.
  • Maintains responsibility for handling any emergency that would require partial or complete evacuation of the hotel such as fire, severe injuries, power failure, or bomb threats.
  • Manage the hotel radios by keeping an accurate inventory, sending radios in for servicing, and instructing staff on basic hardware repairs.
  • Develops and implements strategies and practices which support employee engagement

Requirements

  • Required to stand, sit, and walk for extended periods of times
  • Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Nice to have

  • Provides a safe and secure environment in the hotel by ensuring that all security staff is consistently carrying out the proper security methods and procedures.
  • Ensure that all employees follow safety rules and procedures.
  • Takes corrective action where required to improve safety of work areas.
  • Improves safety and security at hotel by communicating hazards with department heads and taking appropriate corrective actions.
  • Parking ramp management to include
  • Inspects hotel regularly to observe potential security or safety related problems and takes necessary actions to alleviate them.
  • Keeps hotel management promptly and fully informed of all problems or unusual matters of significance.
  • Is the Fire Safety Director and Fire safety Coordinator in case of an emergency.

Equal opportunity

  • Choice Hotels International is an equal opportunity employer and affirmative action employer.
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This listing is sourced directly from Choicehotels's careers page and normalized into a canonical job model.