Symmetryit
IT Support Engineer
Miami Beach, FL, United States
Sponsorship not specifiedDetected 29 days ago
Customer SupportDNSLeadershipCommunicationCollaborationMentoringSharePoint
About the role
- Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas.
- With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently.
- This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors.
Responsibilities
- Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization.
- Support and maintain Windows Server 2016/2019 environments.
- Support wireless networks, including access point configuration, monitoring, and basic controller administration.
- Manage Active Directory tasks such as creating, modifying, and disabling user accounts.
- Provide support for Microsoft 365 services including Exchange Online, SharePoint, Teams, and authentication issues.
- Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies.
- Perform malware/threat remediation and maintain system security best practices.
- Work tickets efficiently within the company's ticketing system and maintain accurate documentation.
Requirements
- Troubleshooting and installation experience with Microsoft Windows 11.
- Experience with Windows Server 2016/2019.
- Experience with ticketing systems.
Company info
- Lift equipment up to 40 lbs. as part of routine IT duties.
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This listing is sourced directly from Symmetryit's careers page and normalized into a canonical job model.