Symmetryit

Symmetryit

IT Support Engineer

Miami Beach, FL, United States

Sponsorship not specifiedDetected 29 days ago
Customer SupportDNSLeadershipCommunicationCollaborationMentoringSharePoint

About the role

  • Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas.
  • With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently.
  • This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors.

Responsibilities

  • Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization.
  • Support and maintain Windows Server 2016/2019 environments.
  • Support wireless networks, including access point configuration, monitoring, and basic controller administration.
  • Manage Active Directory tasks such as creating, modifying, and disabling user accounts.
  • Provide support for Microsoft 365 services including Exchange Online, SharePoint, Teams, and authentication issues.
  • Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies.
  • Perform malware/threat remediation and maintain system security best practices.
  • Work tickets efficiently within the company's ticketing system and maintain accurate documentation.

Requirements

  • Troubleshooting and installation experience with Microsoft Windows 11.
  • Experience with Windows Server 2016/2019.
  • Experience with ticketing systems.

Company info

  • Lift equipment up to 40 lbs. as part of routine IT duties.

This listing is sourced directly from Symmetryit's careers page and normalized into a canonical job model.