Harvard University
Financial Aid Officer
Cambridge, MA, United States · Mid
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About the role
- Serve as a member of the College Financial Aid Committee, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues.
- Calculate financial aid awards for entering and returning students; evaluate financial need using federal and institutional guidelines and methodologies.
- Provide a high level of customer service to students and families as part of the Officer of the Day team.
Responsibilities
- Facilitate the external scholarships and grants process (outside awards), including eligibility and payments; provide guidance and training to colleagues on how to manage these in the context of financial aid awarding, especially in peak times.
- Support for families and caregivers
Requirements
- Bachelor's degree or equivalent work experience required
- Minimum of 3 years' relevant work experience
- Night/weekend work and travel may be required.
Nice to have
- Ability to work well under pressure, strong time management and organizational skills, demonstrated initiative, strong attention to detail, and ability to keep information confidential.
- Proficiency with office productivity and collaboration tools
- This position has a 6-month orientation and review period.
- All formal offers will be made by FAS HR.
Skills
- Excellent interpersonal and communication skills (both written and verbal).
- Demonstrated commitment to high level of customer service.
- Demonstrated ability to foster and engage in meaningful collaboration, as well as share knowledge effectively.
- Proficiency with office productivity and collaboration tools; access to the Internet for remote work needed.
- Familiarity with PowerFAIDS preferred.
- Additional Information
- Standard Hours/Schedule: 35 hours per week
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Education, Criminal, and Reference checks required.
- Other Information:
- In order to be considered for this position, please demonstrate basic qualifications are met.
- Applicants MUST submit a cover letter in addition to their resume in order for their application to be reviewed.
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
- It is the home of Harvard's undergraduate program (Harvard College, founded in 1636) as well as all of Harvard's Ph.D. programs (the Harvard Kenneth C.
- Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education.
- We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
- equal opportunity and non-discrimination.
Visa & Work Authorization
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Certain visa types and funding sources may limit work location.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.