Doss
Portfolio Manager
San Francisco · Senior
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About the role
- Doss's Forward Deployed Services (FDS) team is the core engine of DOSS and the success of our customers.
- The Portfolio Manager sits at the intersection of product, data, operations, implementation, and customer partnership - leading a team of Forward Deployed Product Manager (FDPM) ICs while staying deeply hands-on yourself.
- Discovery: partnering with cross-functional client leadership to analyze operational and financial workflows (flow of goods, information, and money)
Responsibilities
- Lead a team of FDPMs across a portfolio of upper mid-market and enterprise clients - you're accountable for team output, client outcomes, and individual development
- Stay hands-on across the e2e post-sales lifecycle: discovery, design, implementation, and go-live - this is a player-coach role and you'll be in the work, not above it
- Own the success of Doss's most complex client relationships
- Conduct and lead cross-functional deep dives across customer organizations to map end-to-end business processes and workflows
- Drive and contribute to new product capabilities that support Doss's push to upper mid-market and enterprise
- Set the standard for best-in-class practices and processes across the team - build what doesn't exist, improve what does
- Translate process flows into product design and configuration within the DOSS platform
- Partner with technical teams on integrations and data migrations
- Lead the portfolio through UAT, training, and go-live support across your portfolio
- build relationships that drive retention and expansion
Requirements
- You can traverse it, untangle it, and put it back together - and you can teach others to do the same.
- You can grok hard engineering and logic problems from intuition, not memorization - and you can break them down for your team.
Nice to have
- 5+ years of leadership experience in engineering, consulting, finance, operations, product operations, or technical program management - leading or mentoring others
- Strong analytical mindset
- SQL experience is a plus (not required)
Skills
- Procurement
- Inventory
- Orders
- Fulfillment
- Finance
Company info
- ABOUT THE ROLE Doss's Forward Deployed Services (FDS) team is the core engine of DOSS and the success of our customers.
This listing is sourced directly from Doss's careers page and normalized into a canonical job model.