Titan Security Group
Security Scheduling Manager - Chicago, IL
Chicago, IL
Sponsorship not specifiedDetected 7 days ago
CybersecuritySOC OperationsCustomer SupportMicrosoft Office
About the role
- Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed.
- The Scheduling Manager reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of Titan Security.
Responsibilities
- Build, improve and maintain effective relationships with both client and employees
- Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service.
- Coordinates and documents performance tracking of all staff personnel
- Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
- Compile and prepare reports and documents pertaining to personnel activities and account trends
- Supports the organization's culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
Requirements
- Certificates, Licenses, Registrations: Ability to acquire and maintain a security license (if required by the state), including state accredited training requirements.
- Ability to pass pre-employment drug screen and criminal background check.
- Language Skills: Must have the ability to read, write, speak, and understand English.
- Other Qualifications: Ability to pass pre-employment drug screen and criminal background check.
- Must maintain a working telephone number though which we can contact you.
Nice to have
- Experience in a heavy volume call center is preferred.
- Must be at least 21 years of age.
- Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.
Skills
- enhancing training and opportunities for career growth and promotion.
- EOE: M/F/D/V
- Must have the ability to read, write, speak, and understand English.
- Bi-lingual considered a plus.
- Proficiency with Microsoft Office software, scheduling software a plus.
Compensation
- Salary & Benefits: Salary starts at 55K - 57K plus paid time off, MBO bonus, medical insurance, dental insurance, paid holidays, and pension/retirement benefits.
Benefits
- Salary starts at 55K - 57K plus paid time off, MBO bonus, medical insurance, dental insurance, paid holidays, and pension/retirement benefits.
- Flexible schedule to meet the needs of the business which includes weekends and evenings
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This listing is sourced directly from Titan Security Group's careers page and normalized into a canonical job model.