Filson
Filson Retail Key Holder - San Francisco
San Francisco, CA
Sponsorship not specifiedDetected 20 days ago
ExcelCustomer SupportLeadershipCommunicationMentoring
About the role
- In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth.
- More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.
- Filson recognizes that it takes a world-class team to make a world-class product.
Responsibilities
- Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees
- Supports the Store manager with coaching, developing and conflict resolution within the entire team
- Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly.
- Supports marketing events and stories through in store promotion, clientele emails, and community outreach.
- Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency.
- Manage customer service and selling to drive a performance culture.
- Supports store operations by enforcing company programs, initiatives, policies and procedures.
Requirements
- Must be able to stand for long periods of time
- Experience using data to make informed decisions
- People development and growth experience
- Ability to work weekends, holidays, and evenings.
- Must have high school diploma or equivalent.
- Must be 18+ yrs. old
- Employee may be required to perform other duties to meet the ongoing needs of the organization.
- Exceptional selling skills, customer service, and clientele
- Minimum of one year in a leadership role
- Friendly and outgoing
- service mentality
- Strong written and verbal communication skills
- PC based computer skills
- with Word and Excel
- Requirements:
- Able to lift and carry 30 pounds, as needed
Compensation
- $21.25 - $23.50 USD
- Starting at $21.25 - $23.50 per hour
- Compensation can be negotiated based on previous experience & qualifications.
- Paid Time-off: (For FT status team members only)
- Paid Corporate Holidays
- Paid Float days
Benefits
- Medical, dental & vision (For FT and PT Reg status team members only)
Company info
- Protects employees and customers by providing a safe and clean store environment.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Filson's careers page and normalized into a canonical job model.