Resillion
Client Services Account Manager
Burbank, CA, United States · Full-time
Sponsorship not specifiedDetected 97 days ago
SalesforceCollaborationMicrosoft Office
About the role
- Via our office in Europe, the United Kingdom, the USA, India and China, we bring together more than 500 experts who are committed to success.
- We combine the best human and artificial intelligence (AI) on advanced solutions for quality technology in the liver.
- Employment Type: Full-Time / On-Site (Hybrid) Schedule: Monday - Friday (Day Shift) Salary Range: $70,305.00-71,000.00 Annual
Responsibilities
- Resillion is a strategic partner for quality assurance.
- With a passion for quality, Resillion provides end-to-end solutions to support customers in their strategic digital initiatives and offers a holistic approach for both software and hardware.
- Prepare and maintain work orders for upcoming projects using our proprietary software (QC on Demand & MEMFIS), ensuring workflow and steps are clearly defined for all resources who will be assigned
- Develop relationships with key client contacts representing Resillion's QC, Restoration & Post Production services, establish and increase trust, solve creative problems, and respond promptly to client questions
- Support customers and partners on issues with QC on Demand platform
- Review completed work orders daily to validate rates, billable units and other details to ensure accurate invoicing
Requirements
- Strong understanding of video/file formats, distribution workflows, and technologies.
Compensation
- $70,305.00-71,000.00 Annual
Benefits
- Resillion offers deep sector knowledge and works together with the world's leading companies in telecom, media, energy & utilities, health care, finance and consumer electronics. www.resillion.com
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