UKG

Customer Account Manager 2

United States

Sponsorship not specified$75k-$500kDetected 9 days ago

SalesforceCRMSalesAccount ManagementBusiness DevelopmentCustomer SuccessResearchCommunicationCollaborationPublic Speaking

About the role

UKG is the Workforce Operating Platform that puts workforce understanding to work.
It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge.
Equal Opportunity Employer UKG is an equal opportunity employer.

Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. *
Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. *
Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. *
Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. *
Maintain accurate account contacts and sentiment in Salesforce, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours.
In this role, you will work closely with our customers to drive sales growth through upselling and cross selling our products and modules.
You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support.
You will also develop strategic sales campaigns, identify sales opportunities, and create proposals.

Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work.
Learn more at ukg.com.

The base pay offered may vary depending on skills, experience, job-related knowledge, and work location.

The base salary for this position is $95000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan.
The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation.
Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. *
Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. *

We never stop learning.
Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together.
Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system.
Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. *
Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
This Customer Account Manager will be in a hybrid role, focused on selling into healthcare accounts with 75-500 employees.

Establish and maintain positive relationships with customers through regular online face-to-face interactions. *
Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. *
We are seeking a dynamic and strategic Customer Account Manager to join our team.

Employer UKG is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster UKG participates in E-Verify.
View the E-Verify posters here.

This listing is sourced directly from UKG's careers page and normalized into a canonical job model.