Beumergroup1

Beumergroup1

Bid Manager, Customer Support

Somerset, New Jersey, United States · Full-time

Sponsorship not specified$115k-$125kDetected 64 days ago
Project ManagementCRMSupply ChainLogisticsERPCustomer SupportRoboticsCommunicationCollaborationProblem Solving

About the role

  • As a family-owned company, BEUMER combines tradition with innovation.
  • Integrity, Inspiration, Quality and Teamwork!
  • By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment and acknowledges BEUMER'S commitment to diversity and inclusion.

Responsibilities

  • Lead customer support bid creation, owning scope definition, assumptions, timelines, and submission deliverables
  • Drive costing alignment across service labor, travel, spare parts, subcontractors, and tooling to ensure accurate and executable proposals
  • Manage the full bid lifecycle for service and support-related proposals, from request receipt through submission and structured handover
  • Coordinate internal bid reviews to validate technical feasibility, operational readiness, pricing logic, and financial performance
  • Costing, Pricing & Commercial Support
  • Develop, validate, and maintain standard pricing logic and costing models for customer support and service offerings
  • Support pricing strategy development in collaboration with Service Operations and Finance, balancing competitiveness with margin targets
  • Clearly document commercial assumptions, exclusions, risks, and mitigation strategies within proposals
  • Maintain and continuously improve pricing logic, cost models, and bid tools for customer support offerings
  • Capture and analyze lessons learned from awarded and non-awarded bids to drive continuous improvement

Requirements

  • Bachelor's degree in Engineering, Business, Operations, or a related field (or equivalent experience)
  • 3-7 years of experience in bid management, proposal management, or service commercial roles
  • Experience in intralogistics automation, material handling systems, industrial automation, or capital equipment service environments
  • Strong understanding of service operations, field service delivery models, and lifecycle support
  • Ability to interpret technical documentation and translate it into clear, executable commercial proposals

Nice to have

  • Experience supporting automated systems such as conveyors, AS/RS, sortation systems, robotics, or warehouse control software
  • Familiarity with service contracts, SLAs, and long-term maintenance agreements
  • Experience working in a matrix organization within a service or operations-driven environment
  • Proficiency with CRM, ERP, or bid/proposal management tools
  • Key Competencies
  • Strong organizational and prioritization skills
  • High attention to detail and accuracy
  • Commercial and operational mindset

Skills

  • Analyze customer RFPs, RFQs, and service requests to define scope, risks, and cost drivers
  • Ensure proposed service solutions align with service delivery capabilities, resource availability, and regional constraints.
  • Standardize proposal templates, service descriptions, and commercial structures to improve speed, consistency, and quality
  • Ensure bids comply with internal governance requirements, approval matrices, and quality standards

Compensation

  • $115,000.00 - $125,000.00
  • The posted salary range reflects the compensation the company reasonably expects to offer for this position.
  • Actual compensation will not be less than the posted minimum and will be based on multiple factors.
  • Required Qualifications
  • Bachelor's degree in Engineering, Business, Operations, or a related field (or equivalent experience)
  • 3-7 years of experience in bid management, proposal management, or service commercial roles

Benefits

  • Secure your financial future with our competitive retirement plan.
  • Including vision, accident, and critical illness insurance.
  • Eligibility to participate in our Target Agreement Plan for bonus potential.

Company info

  • Enjoy paid time off on designated company holidays including additional flex days for times that matter most!

Equal opportunity

  • BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws - prohibits discrimination, harassment, and retaliation in all aspects of employment.
  • This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.
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