Industrial Electric Manufacturing

Field Service Technician II - Boardman, OR

Boardman, Oregon, United States · Mid

Sponsorship not specifiedDetected 7 days ago

CommunicationCollaborationProblem SolvingMentoringOrganizational Skills

About the role

IEM is dedicated to delivering world-class solutions for complex power needs.
After 75 years, we continue to push the boundaries of what's possible.
Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.

Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
Attend project meetings and support coordination with contractors, clients, Project Managers, and internal IEM teams.
Coordinate with Project Managers, manufacturing facilities, engineering, or other internal support teams to resolve product, commissioning, or customer-reported issues in the
Assist with training, mentoring, shadowing, or on-the-job support for Level I technicians, as
Perform other duties as assigned by
Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements.
Accurately follows wiring diagrams, drawings, schematics, work instructions, checklists, and documentation requirements to support safe, high-quality

This position requires strong diagnostic skills, sound judgment, and the ability to resolve moderately complex technical issues with minimal supervision.
Demonstrates working knowledge of electrical, mechanical, and field service concepts, including equipment start-up, commissioning, installation, testing, troubleshooting, and repair.
Must be able to bend, lift, and carry equipment and materials up to 50lbs.
Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.
Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment.
Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs.
Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.
Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment.

Minimum of 1-3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.

Quality of Work: Completes work accurately, safely, and in accordance with IEM standards, customer requirements, and project expectations.
1+ years of experience supporting switchgear start-up and commissioning
Working knowledge of electrical, mechanical, and power distribution systems
Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
Ability to safely use hand tools, power tools, and electrical testing
Strong diagnostic, problem-solving, and troubleshooting skills
Ability to assist with training, mentoring, or shadowing Level I technicians as
Follows company, customer site, and industry safety requirements, including proper use of PPE, tools, equipment, and applicable safe work

Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Communicates clearly and professionally with customers, contractors, Field Service Leads, Project Managers, internal teams, and management regarding project status, technical issues, and follow-up needs.

This listing is sourced directly from Industrial Electric Manufacturing's careers page and normalized into a canonical job model.