Pinnacle Bank/Bank of Colorado
Teller/New Accounts
Cheyenne, Wyoming
Sponsorship not specifiedDetected 21 days ago
Customer SupportResearchLeadership
About the role
- Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
- Responsible for opening and closing individual and commercial deposit accounts.
- Processing check orders, closing accounts.
Responsibilities
- Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.
- Must obtain appropriate BSA information and business documents for account opening.
- Prepares all paperwork and assists the customer in signing the documents.
- Performs other related duties as assigned by management.
- Ability to perform any other duties/projects as assigned by management.
Requirements
- They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
- Performs operational duties as required, which may include:
Nice to have
- High school graduate or equivalent.
- A minimum of 24 months of prior banking experience is generally expected.
- Cash handling and customer contact experience preferred.
Benefits
- Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.
- Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
- Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
Company info
- Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships.
- Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained.
- Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions.
- Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.
- Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
- Answering phone calls and assisting walk-in customers, initiating customer research.
- Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met.
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This listing is sourced directly from Pinnacle Bank/Bank of Colorado's careers page and normalized into a canonical job model.