Foresters Financial

Foresters Financial

French Bilingual – Evergreen Posting

Toronto

Sponsorship not specifiedDetected 36 days ago
RecruitingCustomer SupportResearchCollaboration

About the role

  • Job Description Key Responsibilities: - Answer inbound service-related calls regarding all aspects of doing business with Foresters Financial and Foresters Financial activities.
  • Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities.
  • If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Responsibilities

  • Bilingual (FR) Customer Service Representative, Administrative Support
  • Bilingual (FR) Client Support Representative L1
  • Foresters Financial believes superior performance helps us drive innovation and customer service excellence.

Requirements

  • 3-5 years of customer service experience with a passion for service excellence is an asset.
  • Ability to meet tight timelines under pressure while delivering quality service
  • College Diploma or University Degree an asset
  • Previous inbound contact center experience is an asset.
  • Proficient in English and French (verbal and written) to effectively communicate with internal and external customers/partners and vendors is required
  • Technical/analytical skills within established systems, standards, and clearly defined procedures within in a structured job environment

Compensation

  • We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the needs of our employees.

Benefits

  • Maximize opportunities to evolve the customer relationship by providing excellent customer service and promoting the benefits of being a Foresters member
  • We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the needs of our employees.

Company info

  • Here are a few roles we are hiring for:

Equal opportunity

  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.
  • We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
  • Thank you for choosing Foresters.
  • Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

This listing is sourced directly from Foresters Financial's careers page and normalized into a canonical job model.