Ingredion

Ingredion

Supervisor, Collections US and Canada

Tulsa, OK · Full-time

Sponsorship not specified$77k-$103kDetected 7 days ago
ComplianceProject ManagementSalesforceSAPRecruitingCustomer SupportCommunicationMicrosoft OfficeSarbanes-OxleyAccounts Payable

About the role

  • About Ingredion: Join Ingredion, where innovation impacts lives worldwide!
  • Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks.
  • As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives.

Responsibilities

  • Key duties include supervising the Collections team, managing ongoing activities and deadlines, addressing escalated customer inquiries promptly, hiring, training, and developing the team, creating skill development plans, training new employees on policies and controls, maintaining high customer service standards, and setting clear goals while managing a high-performing team.
  • Enable Accounts Receivable and Collections Strategy: Collaborate with the Manager, Accounts Receivable and Collections, and Sr.
  • Work with key business partners and report on monthly performance.
  • Implement enhancements to streamline processes, including testing and communication to leadership.
  • Complete weekly risk controls, conduct daily, weekly, and monthly compliance activities, support audits and remediation efforts, enforce SOX compliance, and assist with month-end and year-end close activities as needed.
  • Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.
  • Employee Development: Support the career development of employees in the Tulsa SSC Collections Team.
  • Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.
  • Strong business acumen, design thinking, analytical, and influencing skills
  • Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally.

Nice to have

  • Advanced knowledge of Accounts Receivable and Collections, including at least two years of experience in the Customer to Cash value chain, Dispute Resolution, and Collections
  • At least one year of supervisory experience
  • Bachelor's degree in a business-related field
  • Experience in a Global Shared Services environment (preferred)
  • Proficiency in SAP, Salesforce, Microsoft Office, and new automation technologies

Compensation

  • $77,400.00-$103,200.00 Annual
  • This pay range is not a guarantee of compensation or salary.
  • As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.
  • Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).
  • Incentive Compensation:

Benefits

  • Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.
  • Total Rewards Package - Competitive salary and performance-based pay recognizing your contributions to our success
  • Flexible Work Arrangements - We value flexibility to support you both professionally and personally (add/remove depending on role)
  • Career Growth - Learning, training, and development opportunities, including tuition reimbursement

Company info

  • Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally.
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