Decagon
Engineering Manager, Research
San Francisco · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$9,182 more — $289,182 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $289,182 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer and Information Systems Managers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer and Information Systems Managers (11-3021) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Turn open-ended research directions into focused programs with clear hypotheses, milestones, decisions, and measures of production impact
- Stay close to the technical work through architecture and experiment reviews, debugging, and individual contribution
- Set a high bar for experimental rigor, reproducibility, evaluation quality, engineering execution, and safe model rollouts
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- The Research team develops the model and decision-making stack that powers Decagon's conversational agents for enterprise support.
- We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.
Compensation
- This range reflects the expected compensation for this role.
- Compensation within the range is determined based on experience, skills, and the scope of responsibilities, with flexibility for candidates who demonstrate exceptional impact.
- In addition to base salary, we offer competitive equity.
- Final compensation may vary based on location within the United States.
Benefits
- We proudly offer the following benefits for our full-time employees:
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Take what you need vacation policy (subject to local requirements
- UK employees receive 25 days of statutory leave)
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
- We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.
- In addition to base salary, we offer competitive equity.
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- We measure success the way customers feel it:
This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.