Sydecar careers
Deal Operations Associate
San Francisco Office - Hybrid
Sponsorship not specifiedDetected 71 days ago
Customer SupportCommunication
About the role
- We are responsible for making sure every deal on our platform runs smoothly.
- We work directly with fund managers and investors to solve problems, keep timelines on track, and make sure nothing slips through the cracks.
- We're the first point of contact when something needs fixing, and we work closely with teams across Sydecar to get the right outcome.
Responsibilities
- Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience.
- Support SPV Leads and investors by explaining our workflows and guiding them through each step.
- Contribute to team documentation and knowledge-sharing to support scale and consistency.
- Join us at Sydecar, as we lead the charge in revolutionizing private investing.
- Experience working in a customer support role in FinTech, venture investing, or alternative investments industries
Requirements
- 2-3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in the FinTech or alternative investments industries
Compensation
- We offer a competitive base salary and an attractive variable commission plan.
Benefits
- This role features a 15% target bonus that is uncapped, featuring built-in performance multipliers.
Company info
- Sydecar is on a mission to transform the world of private markets. Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way investment vehicles are created and executed.
- At Sydecar, we're not just a platform
- we're a trusted partner in venture capital. We're dedicated to simplifying and standardizing the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs who are shaping the future.
- Our platform is designed with ease and efficiency in mind. We take care of all the behind-the-scenes tasks, from automating banking, ensuring compliance, handling contracts, managing taxes, to streamlining reporting. This leaves investors the freedom to concentrate on what matters most: making valuable deals and nurturing meaningful relationships.
- Sydecar is on a mission to transform the world of private markets.
- Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way investment vehicles are created and executed.
- At Sydecar, we're not just a platform; we're a trusted partner in venture capital.
- We're dedicated to simplifying and standardizing the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs who are shaping the future.
- Our platform is designed with ease and efficiency in mind.
- We take care of all the behind-the-scenes tasks, from automating banking, ensuring compliance, handling contracts, managing taxes, to streamlining reporting.
- This leaves investors the freedom to concentrate on what matters most: making valuable deals and nurturing meaningful relationships.
- We offer a competitive base salary and an attractive variable commission plan.
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