Clearway Health

Certified Pharmacy Technician: Signature Healthcare (Raynham, MA)

Brockton, MA

Sponsorship not specified$62k-$74kDetected 47 days ago

SalesforceOutbound SalesExcelCustomer SupportEpicEHR/EMRPharmacy PracticePatient CareCommunicationMicrosoft Office

About the role

We're looking for a certified pharmacy technician who's ready to bring their skills and experience into the specialty pharmacy space.
As our Pharmacy Liaison, you'll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.
You'll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy-and to the health system's overall performance.

Responsibilities

You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.

Requirements

2+ years of direct pharmacy experience required.
High School diploma or G.E.D. required
Excellent verbal and written English communication skills required
as well as ability to communicate professionally over the phone.
Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program's goals.
High proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
and ability to extract necessary information.
You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.

Nice to have

Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
Knowledge of prior authorization request process to third party payors.
Familiarity with 340B drug program and ACO hospital models.
Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.
Additional. preferred qualifications:

Skills

Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.

Compensation

The current annual compensation range for this position is $61,600 - $73,700.

Benefits

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization!
We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow.
At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture.
Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families.
We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.
At Clearway Health, we take great pride in our High Five!
You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program.
You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.
This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health.
You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.

Company info

We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference.

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This listing is sourced directly from Clearway Health's careers page and normalized into a canonical job model.