Cvs Shared Services Resources LLC

Business Support Senior Analyst, Revenue Cycle

Work at Home, Massachusetts, United States · Senior · Full-time

Sponsorship not specified$47k-$122kDetected 43 days ago

Data StructuresGitSQLSnowflakeGCPData AnalysisProject ManagementConfluenceExcelAR/VRCommunicationAdaptabilityAccounts Payable

About the role

Additionally, the Senior Analyst monitors system exception reporting to proactively identify anomalies and minimize downstream impacts to AR operations.
The Senior Analyst is innovative and adaptable, operating effectively both independently and within cross-functional teams, while driving continuous improvement and operational excellence.
Primary Duties & Responsibilities: Serve as the primary point of contact for DDAT IT teams, leading communication of system events, outages, downtimes, and other critical updates to business stakeholders.

Manage incident/defect tracking, change requests, and project-related deliverables across initiatives.
Develop and deliver system release review materials, including comprehensive overviews of upcoming changes, impacts, and supporting resources.
Partner with teams to create and maintain training materials and support documentation related to system releases, enhancements, and process changes.
Implement structured, data-driven prioritization frameworks for IT change requests (CRs) and projects, partnering with business stakeholders to gather input, drive alignment, and deliver strategic recommendations.
Gather, document, and interpret business and system requirements; partner with business stakeholders to prioritize requests and guide IT direction.
Lead and actively participate in business requirements sessions to ensure alignment between business and IT teams on defined goals, objectives, and scope.
Drive structured discussions to keep initiatives on track, while capturing and organizing incremental enhancements or "wish list" items for future roadmap inclusion.
Support business partners with facilitation and execution of User Acceptance Testing (UAT) for system releases.
Collaborate with cross-functional business and IT teams on enterprise initiatives, data validation efforts, and project execution.
Own and monitor critical data and reporting processes supporting Accounts Receivable (AR) revenue cycle operations.

Proven ability to facilitate working sessions with both small and large groups, driving discussions to identify issues, align on solutions, and achieve desired outcomes.
Strong understanding of project roadmaps and ability to identify cross-functional dependencies and opportunities for alignment and synergy.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Vizio Teams).
Experience with project management methodologies, governance processes, and related tools.

Experience with collaborative workspace tools, including SharePoint, Microsoft Teams, GitHub, Confluence, Slack, and similar platforms used to support communication, documentation, and team collaboration.
Experience with analytical tools and technologies such as Teradata, Snowflake, SQL, VBA, GCP or similar platforms to support data analysis, validation, and reporting.
Familiarity with CVS data warehouse environments and underlying data structures, including NCPDP, Pharmacy Data Warehouse, and related enterprise datasets.
Our people fuel our future.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

Assess available pipeline solutions and emerging tools to enhance efficiency, scalability, and operational effectiveness.
Evaluate opportunities to leverage AI and advanced technologies to improve processes, decision-making, and overall system performance.

$46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the
application process and on Benefits Moments.

our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

This listing is sourced directly from Cvs Shared Services Resources LLC's careers page and normalized into a canonical job model.