BCforward

BCforward

Customer Service Representative

Golden Valley, MN, United States

Sponsorship not specified$16k-$20kDetected 3466 days ago
ExcelSAPCustomer SupportLeadershipMicrosoft Office

About the role

  • The Customer Care Associate is responsible for ensuring all customer needs and expectations are met.
  • This position is critical to the growth of business for Honeywell and the individual filling this role must go above and beyond to help differentiate Honeywell from its competition.
  • Systems Growth - Work to meet electronic ordering growth initiatives.

Responsibilities

  • Change Agent - Look for ways to improve CC processes. Drive initiation and follow through to implementation.
  • o Perform manual shipping/invoicing transactions within SAP
  • They are expected to manage orders throughout each day by working with Planners, Demand Management, and the distribution centers to make sure orders ship per customer requirements.

Requirements

  • Minimum of 1-2 years of related experience
  • o Planning/managing orders required for production lines

Nice to have

  • BS in Business, or related degree preferred.
  • Minimum of 1-2 years of Oracle/SAP experience preferred
  • Demonstrated leadership of program/s

Compensation

  • $16k-$20k

Company info

  • BCforward began as an IT business solutions and staffing firm.
  • Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.
  • BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico.
  • We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
  • Customer Service Representative
  • Honeywell International is a $30-billion diversified technology and manufacturing global leader.
  • Honeywell has more than 120,000 employees in 95 countries around the world.
  • Honeywell has a demonstrated heritage of both innovation and achievement.
  • The Home, Building and Technology (HBT) Division of Honeywell is driving the revolution of its business and the industry.
  • HBT provides products and services that give their customers the power to create and control efficient, safe, comfortable environments.
  • This $10-Billion enterprise offers controls for heating, ventilating, and air conditioning; security systems, fire alarm systems, and energy management systems for all indoor environments.
  • From home thermostats to large commercial building management systems, services, and controls, Honeywell HBT is clearly a global leader.
  • Systems Support - Prepare orders for customers daily while answering requests via the telephone and email.

This listing is sourced directly from BCforward's careers page and normalized into a canonical job model.