Alta
Go-to-Market Strategist (CSM)
US, Remote
Sponsorship not specified$65k-$100kDetected 15 days ago
Stakeholder ManagementHubSpotSalesforceCRMSalesAccount ManagementOnboardingCustomer SuccessCommunicationCollaboration
About the role
- We're looking for a customer-centric, commercially minded Go-to-Market Strategist to help customers maximize value from Alta while driving adoption, retention, and growth.
- Acting as a strategic advisor who helps customers achieve business outcomes and scale their use of AI.
Responsibilities
- Lead customer engagements including onboarding, business reviews, enablement sessions, and strategic planning discussions
- Develop success plans aligned with customer goals and business outcomes
- Partner with Sales on renewals and growth opportunities
- Build action plans to improve adoption, satisfaction, and retention
- Partner across teams to deliver exceptional customer experiences and outcomes
- Develop deep expertise in Alta's AI platform and integrations
Requirements
- 2+ years of experience in Customer Success, Account Management, Strategic Consulting, GTM, or SaaS-related roles
- Experience leading customer onboarding, adoption, and growth initiatives
- Ability to work cross-functionally with Sales, Product, and Engineering teams
Nice to have
- Experience in startups or SaaS companies or SDR role
- Background in Customer Success, RevOps, sales enablement, or consulting
- Familiarity with Salesforce, HubSpot, or similar GTM tools
- Passion for AI, automation, and emerging technologies
- Spanish, Portuguese, French or additional language proficiency
- High adoption, retention, and expansion across your portfolio
- Strong executive relationships and customer advocacy
- Customer insights influence product and GTM strategy
Compensation
- The annual base salary range for this role is $65,000–$100,000 USD.
Benefits
- Monitor customer health, usage, and engagement trends to proactively identify risks and opportunities
- Contribute to scalable resources, playbooks, and customer education materials
Company info
- Manage a portfolio of SMB,mid-market, and enterprise customers across onboarding, adoption, expansion, and renewal
- Guide customers on best practices, implementation, and change management
- Champion new features and product initiatives with customers
- Availability to support US customers during core business hours
This listing is sourced directly from Alta's careers page and normalized into a canonical job model.