Terabase Energy
Senior Manager, Corporate IT
San Francisco, California, United States · Senior · Contract
Sponsorship not specified$130k-$175kDetected 4 days ago
CybersecurityIncident ResponseComplianceJiraStakeholder ManagementVendor ManagementPerformance ManagementOnboardingRoboticsFirewallVPNNetwork MonitoringLeadershipCommunicationCollaborationRenewable EnergySCADA
About the role
- About Terabase Energy Terabase Energy is accelerating the deployment of utility-scale solar through advanced software, automation, and digital technologies.
- Transition operational responsibilities from the external Managed Service Provider (MSP) to an internal IT organization.
- Define organizational structure, staffing plans, budgets, and operating procedures.
Responsibilities
- Build the IT Function Develop and execute Terabase's long-term IT strategy.
- Evaluate, select, and implement modern IT platforms and tools that improve service delivery, automation, security, and operational efficiency.
- End User Support Build and manage an internal Level 1 IT support capability.
- Develop knowledge bases, self-service capabilities, and standardized support processes.
- Manage ticket queues and continuously improve response and resolution times.
- Implement modern endpoint management tools for provisioning, configuration, compliance, patching, and software deployment.
- Own hardware inventory, asset tracking, refresh planning, and secure equipment disposition.
- Manage user provisioning, deprovisioning, multi-factor authentication (MFA), Conditional Access, and role-based access controls.
- Enterprise IT Applications & Software Asset Management Own administration of IT-managed enterprise applications, including Microsoft 365, Microsoft Entra ID, Slack, Zoom, Jira, endpoint management platforms, security tools, and other corporate productivity and collaboration technologies.
- Manage user provisioning, permissions, licensing, and lifecycle administration across IT-managed enterprise applications.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent practical experience.
- 8+ years of progressive IT experience.
- 3+ years leading IT operations, infrastructure, or end-user computing teams.
- Experience managing or transitioning work from Managed Service Providers.
- Experience implementing modern endpoint management solutions (Microsoft Intune or similar).
- Experience administering enterprise productivity and collaboration applications and software asset management programs.
- Strong understanding of modern cybersecurity principles and best practices.
- Experience managing corporate network infrastructure including firewalls, switching, routing, VPNs, and wireless networking.
- Ability to balance strategic planning with hands-on execution.
- Experience in a high-growth SaaS or technology company.
Nice to have
- Preferred Experience supporting engineering and software development organizations.
Compensation
- $130k-$175k
Benefits
- Generous time off and holiday policy
- Flexible time off
- Comprehensive benefits package
- Home office set up allowance
Equal opportunity
- Terabase is an equal opportunity employer.
Visa & Work Authorization
- iminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic informa
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