Sardine
Strategic Account Manager
United States
Sponsorship not specified$150k-$180kDetected 435 days ago
Data ScienceProject ManagementAccount ManagementExcelCustomer SuccessCritical Thinking
About the role
- Sardine is rapidly acquiring new customers and executing on an ambitious roadmap.
- This role is a combination of Account Manager and Solution Architect.
- Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
Responsibilities
- Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally.
- Build, monitor, and communicate KPIs to clients.
- As a result, we're building a world-class customer success team to support our fraud, payments, and compliance-related products as we grow.
Requirements
- Domain experience in compliance, fintech, or AML/KYC
- Exceptional project management skills and the ability to synthesize all inputs and balance the needs of multiple stakeholders
- Proficiency in using business intelligence tools
Skills
- Strong presentation skills for both virtual and in-person meetings with various stakeholders
- Your analytical skills are second to none; you excel at number crunching and drawing insights
Compensation
- Base pay range of $150,000 - $180,000/ CA$150,000-$220,000 + bonus + equity with tremendous upside potential + Attractive benefits
- Generous compensation in cash and equity
- Annual health and wellness stipend
- Annual Learning stipend
Benefits
- Generous compensation in cash and equity
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents
- One-time stipend to set up a home office - desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
Company info
- Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine's platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
- Our culture:
- We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere
- We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
- We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
- Sardine is the leading agentic risk platform for fighting financial crime.
- Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations.
- Sardine's platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide.
- Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
- Remote - US or Canada
- From Home / Beach / Mountain / Cafe / Anywhere!
- We are a remote-first company with a globally distributed team. So you can find your productive zone and work from there.
- Remote
- US or Canada
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This listing is sourced directly from Sardine's careers page and normalized into a canonical job model.